Everything you need to know about repairing sliding glass patio doors

“Can my sliding glass patio door be fixed or will I need to replace it?”

Repairing sliding glass patio doors - Accutrack Door Repair by Brian

Brian White, owner of Accutrack Door Repair by Brian

More times than not this is the first question that is asked of Brian White. Brian is the owner of Accutrack Door Repair by Brian located in Fort Lauderdale, FL. For the past 30+ years he has been repairing sliding glass patio doors in South Florida.

I recently interviewed Brian and he was happy to answer many of the questions homeowners and property managers ask.

My sliding glass patio door is broken, can you fix it?

You might think it would be difficult to answer this question without first seeing the door. The good news is Brian can fix 9 out of 10 doors. The exception would be if it has been damaged by something like a crow bar or heavy corrosion from ocean air.

Can’t I fix it myself by adjusting and/or lubricating the rollers?

Usually repairing sliding glass patio doors happen when the door gets old. Screws can be hard to turn and even strip. Adjusting rollers rarely fixes the underlying problem. Worn out rollers and bad tracks are usually the issue. Don’t spray lubricate. The dirt and grim it collects will soon make a bad situation even worse.

What do you charge to adjust my sliding patio door?

If your sliding door is bad enough for you consider hiring someone to fix it, chances are it will take more than an adjustment. For those rare instances where an adjustment is all that is needed, Brian charges $90.00 for a minimum 1-hour service call.

How do you charge for repairing sliding glass patio doors?

Brian knows everything about repairing sliding glass patio doors. He starts by asking questions to better understand your issues. Questions like do you have standard glass or hurricane-proof glass? Do you have shutters? These and other questions will help determine what it will take to repair your door. It is important that this information is accurate as it will be used to provide a fixed-price quote that will include all charges (labor and parts).

Brian guarantees that the fixed price he quotes will not to change based on the information gathered. Even if it takes him longer or if additional parts are needed to complete the repair.

What are some of the things I should mention to Brian when discussing repairing sliding glass patio doors?

Tell Brian if you have standard glass doors or hurricane glass. Hurricane glass doors are much heavier and may require additional help. Mention if you have shutters. This is important to know as some styles need to be removed while others would not saving time and money.

Will my quote include new tracks? If not, how much are they?

There is no way to determine the quality of the track before the door has been removed. It is for this reason Brian does not include tracks in his estimate. However Brian will discuss tracks with you and what they could cost, if needed, before coming out. Typically a track for a standard door costs $100 for up to 8 feet.

How long will it take for you to come to my place to make the repair?

We may arrive as early as the next day. It all depends on our schedule when you call. You will wait no more than 2 to 3 days. Need us there faster? Ask about our Emergency Service.

Do I need to be there during the repair?

No. Repairing sliding glass patio doors without you being in the home is not a problem. Just let us know what arrangements have been made ahead of time.

Are you insured?

Yes, we carry general liability insurance.

What types of payment do you accept?

Checks, cash and money orders. A receipt will be provided. At the time of this interview, Brian did not take credit cards but he was looking into it.

How do I get started?

That’s easy, just call (954) 635-8169 and ask for Brian.

What if someone has more questions?

I have a Frequently Asked Question page on my website that I try to update often. Or you can simply call me at (954) 635-8169.